Frist: 16. februar 2020 00:00
Type: Fast jobb
Arbeidssted: Oslo, Trondheim, Hamar, Lillehammer, Førde, Dale i Sunnfjord.
Fagfelt: Teknisk konsulent
Hansen Technologies is a leading global provider of customer care, billing software and data management systems. With deep expertise, the flexibility and power of HansenCX products deliver a leading customer experience in four major industry sectors: Energy (Utilities), Water, Pay-TV and Telecommunications. Founded in 1971, Hansen now employs over 1500 people and has 31 offices around the globe.
Following an internal promotion, we are hiring two new Customer System Support Consultant into our Customer Care Team. This Consultant position will be part of a highly competent team who are delivering Customer Information System (CIS) to the energy sector.
We are hiring in Oslo, Trondheim, Hamar, Lillehammer, Førde, and Dale i Sunnfjord.
Provide high quality technical support for customers
Coordinate customer tickets and tasks
Analyse, test and solve customers’ problems
Participate in customer meetings
Document problem solving procedures and usage instructions
Build customer and stakeholder relationships
Well skilled in cooperation and communication.
Systematic and targeted, with the ability to handle multiple processes simultaneously
Good knowledge and understanding of technology and business
Educated to a college or university level
Programming and coding skills are desired. but no required
Fluent in both Norwegian and English, written and spoken
Be inquisitive about customer needs and have good business understanding
Take initiative and show responsibility
Enjoy working independently, but also with teams of colleagues or in close cooperation with customers
Have a desire and ability to contribute to overall success for the team and business
Be service-oriented and trustworthy
Be ambitious to develop yourself professionally
Professionally challenging jobs in a dynamic global industry
Excellent career opportunities in a growing global company
An informal international work environment
Highly skilled colleagues to learn from both locally and globally
If you feel this is exciting, we would love to hear from you! Send your application and CV before 15.01.2020 by clicking the Apply Button.
We do not offer visa sponsorship, and hence we will only consider applicants living and eligible to work in Norway.
If you have any questions, please do not hesitate to contact Recruitment/HR Cecilie Nordback Reinertsen Cecilie.firstname.lastname@example.org